About this role
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<p>At BME, we know our success comes from investing in the people behind our name. As a trusted provider of HVAC/R services, we combine top-notch solutions with a deep respect for our employees. We nurture an environment where your expertise is valued, your input is heard, and your professional growth is supported every step of the way.</p>
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<p>BME is seeking a skilled and motivated <strong>Commercial HVAC/R Service Technician</strong> to join our team in <strong>Northeast Ohio</strong>. This role is essential to supporting our growing customer base, ensuring high-quality service delivery, and driving customer retention through exceptional performance. You’ll be responsible for performing installations, maintenance, and repairs on a variety of commercial refrigeration systems while providing excellent communication and customer service.</p>
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<p><strong>What BME Offers You:</strong></p>
<ul>
<li>Top Pay: Up to $50 per hour</li>
<li>Home Dispatch: Start your day from home</li>
<li>Comprehensive Health Benefits: Fully paid by employer (employee only) and effective Day 1 — no waiting period!</li>
<li>HSA, Vision and Dental benefits!</li>
<li>Lie Insurance</li>
<li>401(k) Plan: With company match</li>
<li>Paid time off</li>
<li>Annual Perks: $200 boot allowance and company-provided uniforms</li>
<li>Up to $4000 signing bonus!!!</li>
<li>Continuing Education</li>
<li>Company Vehicle, fuel card, smartphone and uniforms</li>
<li>Tools provided</li>
<li>Employee referral program</li>
<li>High potential for career growth through career development plan</li>
</ul>
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<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Independently perform service calls, maintenance, and repairs on refrigeration systems including:
<ul>
<li>Walk-in coolers and reach-in freezers</li>
<li>Ice machines and production chillers</li>
<li>Single and three-phase units</li>
<li>Glycol chillers</li>
</ul>
</li>
<li>Diagnose and troubleshoot issues efficiently, maintaining a first-time fix rate of 75% or higher.</li>
<li>Follow all standard operating procedures (SOPs) and safety guidelines.</li>
<li>Maintain accurate documentation using digital tools.</li>
<li>Respond to on-call demands as needed and provide timely, professional communication with customers and team members.</li>
<li>Collaborate with peers and managers to ensure high-quality work and customer satisfaction.</li>
</ul>
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<p><strong>Required:</strong></p>
<ul>
<li>EPA Certification</li>
<li>Valid driver’s license with a clean driving record</li>
<li>5+ years of experience in commercial HVAC and/or refrigeration service</li>
</ul>
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<p><strong>Physical Requirements</strong></p>
<ul>
<li>Able to lift up to 75 lbs. and move heavy objects</li>
<li>Comfortable in tight spaces and extreme temperatures. Endurance to stand or kneel while on equipment</li>
<li>Confident on ladders and at heights up to 45 feet (sometimes higher)</li>
<li>Steady hands for electrical work and precise measurements</li>
</ul>
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