About this role
About the Position
The Condition Monitoring Department provides proactive equipment health and performance insights that help customers make informed maintenance and repair decisions. This role supports the department's day-to-day operations through administrative coordination, reporting, customer assistance, and data management while contributing to overall service excellence.
Key Responsibilities
- Provide administrative support for the Condition Monitoring Department and assist with daily operational activities.
- Support customers and internal team members with the use of department software platforms, including VisionLink and SOS Services Web.
- Generate, maintain, and distribute monthly and quarterly Condition Monitoring reports.
- Review invoices, credits, and supporting documentation to ensure accuracy and completeness.
- Maintain departmental records, historical reports, and related documentation.
- Assist with the preparation of presentations, reports, and materials for monthly and quarterly business reviews.
- Collaborate with team members to ensure timely and accurate communication with customers and internal stakeholders.
- Perform general administrative duties and other projects as assigned.
Qualifications
- Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
- Strong data entry and keyboarding skills with a high level of accuracy and attention to detail.
- Excellent organizational, time management, and communication skills.
- Ability to work independently as well as collaboratively within a team environment.
- Customer-focused mindset with the ability to build positive working relationships.
- Strong problem-solving skills and willingness to learn new systems and processes.
- Previous administrative, customer service, office support, or related experience is preferred but not required.
Employee Benefits:
We offer a competitive benefits package that includes an hourly wage from $28.40 to $34.75 per hour.
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Financial Access: Credit Union Membership is available
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
- Tenure: Seniority Bonus, starting at 5+ years
- Talent Referral Program: Employee Referral Bonus
To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.