HVAC Dispatcher

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule.

The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred.

Benefit Conditions:

• Waiting period may apply

Pay Frequency:

• Weekly

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction and enjoys multi-tasking
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Paid Holidays

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Work Location: In person