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IT Business Analyst – ERP Service / Project / MM

OtherFull-time
JCI HQ ShanghaiPosted 7h ago

About this role

Position Summary 

We are seeking an IT Business Analyst to support APAC ERP products covering Service Operations, Project Operations, Procurement and Materials Management processes. The role will participate in ERP enhancement, process standardization, and ERP convergence initiatives across APAC. 

Preferred Experience 

• 5-7 years IT Business Analysis experience 
• 3-5 years ERP experience 
• Experience in SAP MM, Procurement, Service Operations, Project Operations or Supply Chain 

Key Responsibilities 

• Analyze current processes and facilitate fit-gap workshops 
• Design future-state processes 
• Manage product backlog and enhancement prioritization 
• Support release planning 
• Prepare business requirements and coordinate testing 
• Support deployment and adoption 

Functional Knowledge 

SAP MM, Procurement, Inventory Management, Service Operations, Service Contracts, Work Orders, Project Operations, Cost Tracking, Project Billing 

Preferred Technical Skills 

SAP ECC, SAP MM, Power BI, SQL, Excel, Jira 

Ideal Candidate 

Hands-on ERP process knowledge, able to independently run workshops, comfortable interacting with business leaders, and interested in moving from project delivery to product ownership. 

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