OFFICE MANAGER

OFFICE MANAGER

(NO Electrician License Required)

Job Description: As the Office Manager for Bickimer Electric, you willmaintain office services by organizing officeoperations and procedures, controlling correspondence, design filing systems, approve supply requisitions andassist intasksto aid in starting and completing a job.

Core Responsibilities:

1. New Construction Manager
   • Operational
     • Create estimates
     • Create Sales Invoices
     • Generate and Send Contractor Statements
     • Up-date Monthly Progress Billing
     • File for permits
   • Contact for Contractors of New Construction Work
     • Communicate with New Construction Superintendents
   • Manage New Construction Electrician Schedules
     • Coordinate with Superintendents and through Buildtrend or Other such programs
     • Coordinate with Bickimer Electric Dispatcher: may have to pull some New ConstructionElectrician to use for Service Calls from time to time.
   • Job Costing Reports and Budgeting
     • Need to make sure our efforts are profitable
     • Compare the material cost and employee cost to contractor payouts
     • Review late payments (A/R Aging Report) and send out new invoices
     • Find ways to save money
       • Example: Helpcreate systems to better inventory warehouse and trucks
   • Inventory Management
     • Order New Construction Job Supplies
     • Keep track of Job Receipts
     • Make sure getting the best deals for supplies from our Vendors
   • Quality Control
     • Make sure all invoices are sent out daily
     • Make sure New Construction Electricians are updating HouseCall Pro every day with Notes,Pictures, etc.
     • Make sure the correct tags are assigned to each job (tags are categories we can give bywhich to run reports)
       • Three Types of Job: New Construction, Service Calls, or Remodels
       • Two Areas of Work: Residential or Commerical
   • Dealing with correspondence, complaints, and questions
2. Liaison to Vendor In General:
   • Communicate with Vendors to order supplies and know their
     • Payment Terms
     • Payment Schedules
     • BestPayment Methods
     • Paying Vendor Bills if necessary
3. Help with Onboarding New Employees
   • Pass our Keys to Office/Warehouse/Truck
   • Help New Hire complete Employee Navigator
     • Review Policies and Procedures
     • Scan and upload paperwork or forward to HR
   • Orient toHouseCall Pro
4. Manage/Supervise/Monitor Dispatcher and Office Help
   • Quality Control: oversee duties are being carried out daily
     • Make sure Service Call Electricians are being scheduled efficiently
     • Make sure someone answers the Bickimer Electric phone and notletting calls go tovoicemail unnecessarily
     • Make sure Truck Maintenance is being reviewed and scheduled
     • Make sure End of Month Receipts are being collected and reconciled
     • Make sure HouseCall Pro documentation is correct
     • Cross Train: be able to assume theposition when the dispatcher is on leave or absent
5. Assist HR
   • Supervise and Monitor all employees
   • Manage (Revise and Verify) Time Clocks for All Office and Field Employees
6. Enforce Bickimer Electric Policies and Procedures
   • Make sure Vehicle Logs being completed by Dispatcher and All Electrician
   • Enforce Work Safety Logs and Policies•Health Safety Logs
7. Bonus Logs
   • Manage Bonus Spreadsheet
   • Make sure google reviews are being responded too
8. Ordering Operational and Office Supplies
   • First Aid Kits
   • Boot Covers
   • OfficeSupplies
   • Job supplies
   • Job tools
   • Job rental equipment like cranes, diggers, etc
9. OrganizeMeetings
10. Manager Databases/Folders/Files/Etc
    • Receipts
    • Vendors
    • Customers
    • Contractors
11. Preparing Letters, Presentations, and Reports
    • Job Costing Reports
    • Up-date MonthlyProgress Billing
    • Work on the Flat-Rate Pricing List
12. Accounts Receivables and Budetgting: Contractor andVendorManagement
    • Make sure all invoices are sent out
    • Up-date Monthly Progress Billing
    • Need to make sure our efforts are profitable
    • Job Costing: Compare the material cost and employee cost to contractor payouts
    • Review late payments (A/R Aging Report) and send out new invoices
    • Find ways to save money
      • Example: Help create systems to better inventory warehouse and trucks
13. Assist AccountingAs Needed
    • Keeptrack of receipts

Downtime duties

1. Assist with Marketing and Advertisinga. Cold callingb. Generate leads-call realtors, etcc. Find ways to save moneyd. Find ways to generate money
   e. Find ways to organize

Report to:  The Office Manager will report directly to the owner’s Melissa and Michael Bickimer.

Tools Provided

• Desktop Computer with Dual Screens,WiFi and Printer
• CompanyDesk and Chair
• Keys toOffice/Warehouse
• Company VISA Credit Card for Work-Related Transactions Only

Training To Include HouseCall Pro (HCP) App

1. Tagging customers
2. Using the HCP Notes
3. Scheduling/Calendar

JOB REQUIREMENTS

As an OFFICE MANAGER with Bickimer Electric, you must meet the following:

• Must have minimum High School Diploma/GED
• Have experience as an Office Manager.
• Looking for Basic knowledge of electrical and constructionterminology
• Must be computer literate and able to process documents in Microsoft Word, Excel, Access, PowerPoint, andOutlook,as well as be able to quickly learn the Company’s cost scheduling software.
• Ability to make frequent contact with personnel inside and outside the Company.Must communicate withprofessionalism, tact, discretion, confidentiality, self-expression, and must have well-developed interpersonal,planning,and organizational skills.
  • Must have strong written and verbal communicationskills in English. Be able to explain the technicalsolution in a non-technical way.
  • Must have superior customer service skills. Be able to establish rapport and a bond withall customersis paramount.
• Capable of lifting, carrying, and pushing a minimum of25pounds without assistance
• Ability to bend, climb, squat, reach, and kneel
• Excellent hand-eye coordination
• Never be intoxicated or under the influence of any mind-alteringsubstance while on the clock
• Must be able to work well on a team
• Must possess a valid driver’s license with a clean driving record and reliable transportation to arrive atWearhouse daily
• Must be willing to work a routine schedule during the weekdays–Monday to Friday 8 am to 430 pm–overtimerare
• Must maintain yourprofessionalappearanceand manours.

Job Snapshot

Benefits: Medical, Vision, Dental, and Life Insurance (eligible first of the month after 60-Days), Retirement Savings(eligible immediately); 11 Major Holidays Off with Pay (eligible after 90 days); PAID Time Off Matrix beginning at 7-DaysPer Year (eligible after 1-Year); Performance Bonus and Customer Review Bonus (eligible immediately)

Employment Type: Full-Time

Job Type: OFFICE MANAGER

Education: High School diploma or GED

Experience: Experience as an Office Manager andBasic knowledge of electrical and construction terminology

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