Office Manager - Residential Construction

About Us

Concrete Solutions and Waterproofing is a licensed residential concrete, masonry, and waterproofing contractor in Braintree, serving 40 towns across Eastern Massachusetts since 1995. MA HIC #203912. We are a small, busy team. Everyone here wears more than one hat.

Position Summary

We are hiring an Office Manager to run the business side of the office. You will be the person who makes sure invoices go out, bills get paid, the phone gets answered, and nothing falls through the cracks. You will also own job costing, which means you are the one who tells the owner which jobs are making money and which ones are not. This role has real ownership. If you like being the person who keeps a company organized, this is that job.

What You Will Do

• Answer incoming calls, book estimate appointments, and route messages to the right person
• Create and send customer invoices, track receivables, and follow up on past-due balances
• Enter vendor bills, process payables, and reconcile vendor statements
• Track labor and material costs against each job budget and report variances to the owner weekly
• Maintain the job costing records and flag jobs trending over budget while there is still time to correct
• Process weekly payroll and review crew time cards for accuracy
• Maintain certificates of insurance, W-9s, HIC and CSL licenses, and renewal dates
• Track and file signed contracts, change orders, deposits, and lien waivers
• Handle new employee and subcontractor onboarding paperwork
• Keep digital project folders organized and current
• Order office supplies and manage vendor accounts
• Support the owner with reporting, scheduling, and general administration

What We Are Looking For

• 2+ years in office management, bookkeeping, or business administration
• Construction, home services, or trades industry experience strongly preferred
• Working knowledge of QuickBooks Online
• Solid with Microsoft Office and Google Workspace
• Comfortable with AP, AR, and basic bookkeeping
• Comfortable working with job cost data and spreadsheets. You will be the one telling the owner which jobs are making money
• Genuinely good on the phone. You are often the first person a customer talks to
• Detail oriented and self-directed. Nobody will be checking your work daily
• Able to handle payroll and financial information confidentially

What We Offer

• $28 to $35 per hour depending on experience
• Health insurance contribution
• Paid time off and paid holidays
• Monday to Friday schedule, no nights or weekends
• Small team, direct access to the owner, real influence on how the office runs