Plumbing Service Technician

<p></p>
<p><strong>Deliver Excellence. Solve Problems. Build Customer Trust.</strong></p>
<p>At Ultimate Heating, Air &amp; Plumbing, we’ve spent over 20 years building a reputation for excellence in the Boise Valley—and we’re continuing to grow.</p>
<p>We’re looking for a&nbsp;<strong>Plumbing Service Technician</strong>&nbsp;who takes pride in their work, delivers high-quality service, and creates strong customer experiences on every call.</p>
<p>This role is critical to our success—you are the face of the company in the home, responsible for solving problems, building trust, and representing our standard of excellence.</p>
<p>If you are driven, accountable, and customer-focused, this is your opportunity to join a high-performing team.</p>
<p><strong>What You’ll Get</strong></p>
<p><strong>Compensation &amp; Benefits:</strong></p>
<ul>
<li>Pay:&nbsp;<strong>$18.00 – $40.00 per hour (Training Pay)</strong></li>
<li>Performance-based earning&nbsp;</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off &amp; Holidays</li>
</ul>
<p><strong>Tools &amp; Support:</strong></p>
<ul>
<li>Company vehicle, phone, and iPad</li>
<li>Company-provided uniforms</li>
<li>Fully stocked support and resources</li>
</ul>
<p><strong>Growth &amp; Development:</strong></p>
<ul>
<li>In-house training school</li>
<li>Ongoing technical and customer service training</li>
<li>Leadership development opportunities</li>
</ul>
<p><strong>Team &amp; Culture:</strong></p>
<ul>
<li>Strong team environment focused on performance and accountability</li>
<li>Company events, bonuses, and perks (Boise Hawks tickets, team outings)</li>
<li>Year-round work and career stability</li>
</ul>
<p><strong>The Role (What You’ll Own)</strong></p>
<p>This is not just fixing plumbing issues—this is about&nbsp;<strong>delivering a professional, high-quality customer experience from start to finish.</strong></p>
<p>You will:</p>
<ul>
<li>Diagnose and resolve plumbing issues</li>
<li>Educate customers and recommend solutions</li>
<li>Represent the company with professionalism and confidence</li>
</ul>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Service &amp; Technical Execution:</strong></p>
<ul>
<li>Perform residential and light commercial plumbing repairs and installations</li>
<li>Diagnose issues accurately and provide effective solutions</li>
<li>Complete jobs efficiently while maintaining high-quality workmanship</li>
</ul>
<p><strong>Customer Experience:</strong></p>
<ul>
<li>Build trust with customers through clear communication and professionalism</li>
<li>Explain issues and solutions in a way customers understand</li>
<li>Deliver a&nbsp;<strong>5-star service experience</strong>&nbsp;on every call</li>
</ul>
<p><strong>Performance &amp; Accountability:</strong></p>
<ul>
<li>Take ownership of job performance and results</li>
<li>Maintain productivity, efficiency, and quality standards</li>
<li>Continuously improve through feedback and coaching</li>
</ul>
<p><strong>Standards &amp; Consistency:</strong></p>
<ul>
<li>Maintain clean and organized job sites</li>
<li>Accurately document job notes and service details</li>
<li>Follow all company processes, procedures, and safety protocols</li>
</ul>
<p><strong>Team Collaboration:</strong></p>
<ul>
<li>Communicate effectively with dispatch, management, and team members</li>
<li>Support team goals and contribute to a positive work environment</li>
</ul>
<p><strong>What We’re Looking For</strong></p>
<ul>
<li>21+ years old with a valid driver’s license and insurable record</li>
<li>Ability to pass a background check and pre-employment drug screen (including marijuana)</li>
<li>Plumbing experience:</li>
<li>Apprentice or Journeyman plumbing license:&nbsp;<strong>Required</strong></li>
<li>Strong mechanical aptitude and attention to detail</li>
<li>Knowledge of plumbing systems, codes, and safety standards</li>
<li>Strong communication and customer service skills</li>
<li>Ability to work independently and manage time effectively</li>
</ul>
<p><strong>Important:</strong></p>
<ul>
<li>This is a&nbsp;<strong>customer-facing role</strong>—professionalism and communication are critical</li>
<li>You will be expected to deliver both&nbsp;<strong>technical excellence and customer experience</strong></li>
<li>Success in this role comes from&nbsp;<strong>ownership, accountability, and consistency</strong></li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Plumbing:&nbsp;<strong>2+ years (Required)</strong></li>
</ul>
<p><strong>License/Certification:</strong></p>
<ul>
<li>Apprentice or Journeyman Plumbing License (Required)</li>
</ul>
<p></p>