PRODUCT MANAGER - Heat Transfer - Springfield, MO

The Product Manager is responsible for overseeing products throughout their lifecycle, defining their vision, gathering customer needs, prioritizing features, working with cross-functional teams and ensuring the product aligns with the Company’s strategy through product launch and monitoring the performance of the product.  This position may be responsible for the leadership of other employees. 

Essential Job Functions

• Responsible for coaching, teaching, and supervision of assigned personnel.
• Responsible for effective employee relations. Initiates and is proactive with employee coaching and development. Resolves employee issues through identifying problems and resolutions. 
• Provide leadership for project team by building and motivating team members to meet project goals while adhering to their responsibilities and project milestones.  
• Responsible for the performance management (hiring, development, discipline, termination) of direct reports while collaborating with Human Resources.
• Responsible for building and maintaining business relationships, which includes working with all levels and organizations of the company.
• Assist with preparing annual budgets; schedule expenditures; analyze variances; initiating corrective actions
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Participate in Open Book Management activities.
• Determine customers' needs and desires by specifying the research needed to obtain market information.
• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements. 
• Review and recommend new product ideas and/or product or packaging changes.
• Assess market competition by comparing the company's product to competitors' products.
• Provide source data for product line communications by defining product marketing communication objectives.
• Obtain product market share by working with sales manager to develop product sales strategies.
• Assess product market data by calling on customers with field salespeople, service technicians and evaluating sales call results.
• Provide information for management by preparing short-term and long-term product sales forecasts, reports and analyses.
• Bring new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analyses, establishing time schedules with engineering and manufacturing.
• Introduce and market new products by developing time-integrated plans with marketing and production.
• Determine product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and customized orders.
• Complete operational requirements by scheduling and assigning employees.
• Serve as the technical expert.
• Provide technical customer service by resolving service and product reliability related issues in a prompt, courteous, and knowledgeable manner as received from dealers, Regional Sales Managers and internal and external customers. 
• Initiate and maintain service materials including installation and service manuals, bulletins, newsletters, and technical training aids.
• Answer questions and resolve issues brought forth by the regional sales team members.
• Create detailed technical services plans, processes and procedures for technical services staff.
• Prepare and deliver various product-related presentations, both internally and externally.
• Performs other related duties as required and assigned.
• Travel to customer locations including international travel could be up to 10% as required by the project.
• Must have a valid driver’s license

Knowledge, Skills, Abilities (Competencies)

• Leadership skills to lead, develop, and coach others in a proactive manner.
• Knowledge of principles and procedures for employee selection, development, and training.
• Excellent communication skills both orally and written.
• Experience with technologies and best practices across multiple platforms.
• Ability to work well under pressure and manage time effectively, in a constantly changing environment.
• Ability to take initiative to develop new strategies and outside-the-box ideas.
• Ability to work independently or in a team.
• Ability to establish and maintain working relationships with individuals at all levels.
• Ability to efficiently utilize Microsoft Office and Enterprise Resource Planning system.
• Self-starter and goal oriented.
• Strong interpersonal skills with a mechanical aptitude that allows for effective communication of the product to our customers.
• Manage and prioritize multiple tasks and projects in parallel in a time sensitive environment.

Education and Experience

• A Bachelor's Degree in Business Management, Project Management, Construction Management or Engineering required.
• Minimum of eight (8) years Related experience is preferred.

Base Compensation Range: $89,579 - $145,421 annually

Variable Compensation Range: Incentive bonus eligibility up to 12% of gross annual salary base on company performance.

 Health and Ancillary Benefit Overview: 

• Medical, Dental & Vision Insurance with low employee premiums
• Free off-site medical clinic
• Company paid Life Insurance & Short-Term Disability
• 401k - Employer match of up to 4.0% for coworker contributions of 8.0% or more
• Company covers tuition costs up to $5,250.00 annually, contingent on course completion and grades
• Paid Time Off and Sick, Family & Parental Paid Time Off
• Ten (10) Paid Holidays
• Four-day work weeks, varied shifts, and flexible remote work options depending on position  
• Career progression program for advancement
• Free in-house welding, grinding & machine operation school  
• In-house training program

 Working Conditions

Manufacturing shop environment. Exposure to conditions, such as: dust, fumes, noise and high-degree varying seasonal temperatures. Machinery with energy sources including electrical, mechanical, hydraulic, pneumatic, chemical, or other energy.

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Applicants for Paul Mueller Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Paul Mueller Company is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with disabilities. EEO Employer/Disabled/Protected Veteran If you are interested in applying and need assistance or have questions, please call 417-575-9000.