QUALITY ASSURANCE ENGINEER - Quality - Springfield, MO

The Quality Assurance Engineer supports the corporate Quality Assurance function by developing, implementing, maintaining, and improving the company's Quality Management System and regulatory compliance programs. This position provides cross functional leadership for quality systems, audits, procedures, corrective action, supplier quality, training, records, and strategic compliance initiatives, including but not limited to ASME NQA-1, ASME Code, Pressure Equipment Directive (PED), Canadian Registration Number (CRN), 3-A, and National Board requirements. The role serves as a central technical resource for audit readiness, compliance risk, and quality systems that support current operations and business growth.

Essential Job Functions

• Lead the implementation, maintenance, and continual improvement of the corporate Quality Management System(s) to ensure alignment with business objectives, customer requirements, and applicable codes and standards.
• Lead the implementation of any new Quality Assurance Program, including gap assessments and plans to close identified compliance gaps.
• Develop and maintain each assigned Quality Assurance Manual, its supporting procedures, and the objective evidence demonstrating effective program implementation.
• Establish and administer the procurement controls, supplier qualification processes, supplier audits, and material traceability required by the assigned Quality Assurance Program.
• Develop and maintain quality records management and retention controls to support regulatory, code, contractual, and customer requirements.
• Develop personnel qualification, training, and competency programs for activities affecting quality.
• Create and administer the internal audit program, including audit planning, auditor qualification and training, audit performance, reporting, and verification of corrective action closure.
• Lead audit readiness activities and mock audits, and support audits by customers, regulators, certification bodies, Authorized Inspection Agencies, and other third parties Maintain compliance with ASME Code, the National Board, the Pressure Equipment Directive, Canadian Registration Number, 3-A, and other applicable regulatory and certification requirements.
• Monitor changes to industry codes, standards, regulations, and customer requirements. Evaluate the effect of those changes and coordinate the Quality Management System updates they require.
• Develop, revise, and control quality procedures, work instructions, forms, and supporting documentation for operations and business processes.
• Ensure quality system and process control documents are accurate, effective, consistently implemented, and compliant with established requirements.
• Communicate with suppliers, customers, and company personnel regarding quality trends, system performance, audit results, compliance requirements, and corrective actions.
• Lead root cause analysis and the development, implementation, and effectiveness verification of corrective and preventive actions.
• Support supplier quality activities, including qualification, performance monitoring, corrective action, and audit follow-up.
• Represent Quality Assurance for customer visits, new product and process development, engineering changes, and cross-functional projects.
• Review customer specifications and regulatory requirements to identify quality system obligations, required submittals, and compliance risks.
• Drive continuous improvement initiatives and High Impact Projects (HIP) that improve quality system effectiveness, standardization, risk control, and organizational performance.
• Minimal travel, including international as needed of 10% or less.
• Maintain regular in-person attendance; possess a valid driver's license; and perform work in a constant state of alertness and in a safe manner.
• The ability to work in a constant state of alertness and safe manner.

Knowledge, Skills, Abilities (Competencies)

• Knowledge of ASME NQA-1, ASME Code, National Board, Pressure Equipment Directive, Canadian Registration Number, 3-A, and other applicable quality and regulatory requirements.
• Knowledge of quality management system principles, regulatory compliance practices, audit methods, and document control best practices.
• Experience analyzing, implementing, and sustaining systems and processes for continual improvement.
• Advanced root cause analysis skills.
• Ability to work well under pressure and manage time effectively, prioritize and multitask in a constantly changing environment.
• Ability to take initiative, develop practical strategies, and lead cross-functional quality system improvements.
• Ability to work independently and within a team while demonstrating effective leadership and sound judgment.
• Ability to establish and maintain working relationships with individuals at all levels.
• Ability to analyze difficult situations and react in a timely manner.
• Computer skills using Microsoft Office, ERP systems, JDE, etc. 
• Strong computer application skills, including Microsoft Office, enterprise resource planning systems, databases, and quality management applications.
• Strong interpersonal skills and organization skills with a mechanical aptitude that allows for effective communication.
• Advanced attention to detail and the ability to interpret complex technical, regulatory, and quality system documents.
• Excellent written and verbal communication skills.

Education and Experience

• Bachelor's degree in engineering, quality, manufacturing, business, or a related technical field; equivalent directly related experience may be considered.
• Three (3) to five (5) years of experience in quality assurance, quality systems, regulatory compliance, auditing, or a related manufacturing environment.
• Experience with regulated manufacturing, quality management systems, code compliance, or implementation of new compliance programs is highly desired.

Base Compensation Range: $71,066 - $111,155 annually

Variable Compensation Range: Incentive bonus eligibility up to 12% of gross annual salary base on company performance.

 

Health and Ancillary Benefit Overview: 

• Medical, Dental & Vision Insurance with low employee premiums
• Free off-site medical clinic
• Company paid Life Insurance & Short-Term Disability
• 401k - Employer match of up to 4.0% for coworker contributions of 8.0% or more
• Company covers tuition costs up to $5,250.00 annually, contingent on course completion and grades
• Paid Time Off and Sick, Family & Parental Paid Time Off
• Ten (10) Paid Holidays
• Four-day work weeks, varied shifts, and flexible remote work options depending on position  
• Career progression program for advancement
• Free in-house welding, grinding & machine operation school  
• In-house training program

WORK ENVIRONMENT:

Professional office environment with some time spent in the manufacturing area.  Exposure to conditions, such as: dust, fumes, noise and high-degree varying seasonal temperatures. Machinery with energy sources including electrical, mechanical, hydraulic, pneumatic, chemical, or other energy.

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Applicants for Paul Mueller Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Paul Mueller Company is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with disabilities. EEO Employer/Disabled/Protected Veteran If you are interested in applying and need assistance or have questions, please call 417-575-9000.