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Road Freight Agent

OtherFull-time
Manchester, North West England, gbPosted 1h ago

About this role

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Globally unified system

Job Description

  • Ensure smooth and timely freight process flow 

  • Ensure accurate and timely data entry into our operational system 

  • Track and Trace Transcon Files and reporting 

  • Use export Transcon Workflow on daily basis 

  • Ensure accurate and timely client and vendors billing. 

  • Ensure delivery of freight and timely clearance when applicable 

  • Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. 

  • Contribute to maintain good relationships with suppliers  

  • Meet compliance at all times to regulations internal and external in accordance with government regulations. 

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity 

  • Ensure all customers standard operating procedures in place and updated in the DLSOPs 

  • Meet KPI standards in accordance with the Company’s procedures  

  • Network communications, timely responses to emails and requests (internal and external) 

  • Escalation of problems to Management when necessary 

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.   

Qualifications

  • Basic local regulatory knowledge for compliance 

  • Global Logistics Industry knowledge 

  • Hazardous materials certification (preferred) 

 

Skills: 

  • Pro-active, strong organizational skills. 

  • Good computer skills (Excel, Word) 

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 

Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK

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