About this role
Are you passionate about turning customer data into strategic insights that drive commercial decisions and business growth? Join Grundfos and help shape how we serve customers and partners across global markets. As our new Senior Business & Market Analyst, you will play a key role in developing customer intelligence, analytics, and data governance capabilities that support the global deployment of our Partner Excellence Program and NextGen 3.0 strategy within Water Utility. You will join the Global Partner Excellence team, where you will transform customer data into actionable insights that strengthen commercial effectiveness and customer-centric decision-making across our global markets. What is the job about? As Senior Business & Market Analyst, you will drive Customer360 analytics and support the development of a scalable customer intelligence foundation across regions and functions. Your key responsibilities include: Develop and maintain Customer360 datasets, dashboards, scorecards, and analytical models Generate insights on customer segmentation, account potential, and commercial performance Support the global rollout and continuous improvement of the Partner Excellence Program Build and operate the Global Customer Intelligence Hub Drive customer master data governance, quality, and compliance Prepare KPI reports, management dashboards, and executive presentations Support AI-enabled customer intelligence and predictive analytics initiatives Collaborate with regional sales, Commercial Excellence, Digital, and Data Management teams What do you need to apply? We imagine that you hold a bachelor's degree in Business Analytics, Economics, Data Science, Statistics, or a related field, combined with experience in business analytics, business intelligence, commercial excellence, or customer intelligence. To succeed in this role, you likely have: Strong Power BI and advanced Excel skills, including Power Query and data modelling Experience working with large datasets and translating business questions into analytical solutions Strong stakeholder management and communication skills Experience working in cross-functional and international environments Professional proficiency in English It is an advantage if you have experience with: CRM data, SQL, Power Platform, or AI-enabled analytics Customer master data governance Customer segmentation, account planning, or commercial performance management A global or multi-regional manufacturing organization Why you'll love working here Flexible working hours, hybrid work opportunities, and parental support Annual bonus, health insurance, and a strong focus on employee well-being Three additional paid volunteering days each year On-demand learning and development opportunities Valuing our differences helps us see possibilities where others can't. We welcome applications from all backgrounds, experiences, and abilities. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to local laws and regulations. Join Grundfos. Apply today.