About this role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
Job Summary:
This position is responsible for planning and dispatching service assignments, as well as monitoring, coordinating, and managing all service activities for VRF and AHU-FCU (split type) products, ensuring strict alignment with the company’s standard operating procedures.
Principal Responsibilities:
· Vendor & Customer Management: Manage service operations and subcontracted partners effectively, ensuring exceptional service delivery and responsive support to meet customer requirements."
· Emergency On-Call Support: Maintain 24/7 standby availability to handle critical calls, ensuring that the initial assessment and "First Response" actions are executed strictly within the agreed Service Level Agreements (SLAs).
· Technical Diagnostics & Advisory: Analyze and assess the severity of equipment malfunctions, document detailed case information, and provide expert technical troubleshooting and repair recommendations to clients.
· Preventive Maintenance Execution: Plan, control, and execute scheduled preventive maintenance (PM) cycles for VRF and HVAC systems to minimize operational downtime and mitigate equipment failures.
· Predictive Maintenance & Risk Assessment: Review equipment startup, commissioning, and service reports to identify potential risks and implement proactive predictive maintenance strategies.
· Inventory & Spare Parts Coordination: Manage and coordinate spare parts inventory to ensure optimal availability, readiness, and seamless deployment for ongoing service operations.
· Parts Inquiry & Standard Operating Procedure Compliance: Receive, review, and record all spare parts inquiries to verify technical compatibility with assigned jobs; continuously improve part capability for all Direct Expansion (DX) coils in strict accordance with Standard Operating Procedures (SOPs).
Functional Competencies:
- HVAC & VRF Expertise: Extensive experience and specialized proficiency in the service, maintenance, and troubleshooting of VRF and comprehensive HVAC systems.
- Technical Diagnostics: Strong technical knowledge and practical expertise in VRF, AHU-FCU, HVAC systems, and advanced cooling solutions.
- Operational Execution: Proven capability to execute service operations in strict alignment with engineering standards and standard operating procedures (SOPs).
Qualifications:
- Gender: Male (Military service completed or exempted).
- Education: Bachelor’s degree in mechanical engineering, Electrical Engineering, or a related field.
- Experience: Minimum of 5 years of relevant working experience.
- Transportation: Must possess a personal car and a valid driver’s license (capable of traveling for site visits).
- Language Proficiency: Good command of English with strong communication skills.
- Core Competencies: Exceptional communication, analytical, troubleshooting, and problem-solving skills.
- Work Flexibility: Ability to work under pressure and provide 24-hour standby/on-call support when required.
- Compliance: Strictly follow the safety procedures and guidelines as assigned by management.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.