Service Technician
About this role
HVAC Service Technician
Our Company
Are you someone with exceptional mechanical skills and looking for a new, rewarding career with a fantastic employer? We may be the perfect company for you. We are recruiting a full-time HVAC Service Technician in the Tallahassee area. This position is an essential part of our service department working to repair equipment and service units back to optimal operating efficiency. This position builds strong relationships with our customers and serves as an important revenue stream for the company. We are an award-winning heating and air conditioning company who has been servicing North Florida and South Georgia for over 40 years. We are proud to have recently added the Emerald Coast to our service area. Through committed hard work, integrity, ingenuity and treating customers like family, Barineau has built a reputation as the premier HVAC service company in the area. We take pride in our family-like atmosphere that values a work life balance and commitment to giving back to the community.
Reports to: Service Manager
JOB DESCRIPTION
Summary/Objective
Troubleshoot and diagnose equipment, building comfort, energy efficiency, and related problems for heating, ventilating and air conditioning (HVAC) systems. Monitors HVAC systems and general operations. Ensures that routine preventive maintenance is performed according to established schedules. Checks, repairs and/or replaces valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system. Present options and pricing to customers. Complete approved repairs/improvements in a timely manner. Collects payment for work performed. Performs all work in accordance with established safety procedures.
Essential Functions
- Troubleshoot HVAC/R equipment, building comfort, energy efficiency, and related problems
- Present findings and options to customers, providing advise as needed/requested
- Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide
- Clean equipment/work area
- Ensure complete customer satisfaction upon completion of work
- Complete all paperwork required by management
- Collect payment for work performed
- Maintain truck inventory
- Keep assigned service vehicle organized and clean
- Track vehicle maintenance and alert management when maintenance is necessary
- Consult tablet following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
- Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
- Create a quote to repair and service equipment. Provide customers with information on new equipment when repairs exceed $300 and/or on a major component existing equipment exceeds 10 years of age; if it is over 10 years old, must contact Supervisor to discuss further action plan.
- Perform equipment installations if needed
- Perform maintenance work if needed
- Identify and suggest opportunities for quality and cost improvements
- Other duties as needed
Competencies