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Memphis, TN 38106Posted 1d ago

About this role

Job Posting: Shop Foreman/Service Manager – Tractor Trailer Maintenance

About the Opportunity We are seeking an experienced and hands-on Shop Foreman to lead our 5-bay tractor-trailer maintenance facility. Our operation runs 24 hours a day, 7 days a week, supporting a large commercial fleet and a team of 20 technicians, apprentices, and support personnel. The ideal candidate is a strong leader who can effectively manage shop operations, ensure quality repairs, maintain safety standards, and maximize technician productivity while promoting a positive team culture. Key Responsibilities

  • Supervise and coordinate the daily activities of approximately 20 maintenance employees across multiple shifts.
  • Oversee all preventive maintenance, repairs, diagnostics, and inspections on tractors and trailers.
  • Ensure work is completed safely, efficiently, and to company and regulatory standards.
  • Schedule and prioritize shop workflow to minimize equipment downtime.
  • Monitor labor productivity, repair quality, and technician performance.
  • Provide technical guidance and troubleshooting support to technicians.
  • Maintain compliance with DOT, OSHA, and company safety policies.
  • Manage parts inventory, vendor relationships, and outside repair services as needed.
  • Conduct employee coaching, training, performance evaluations, and disciplinary actions.
  • Assist with recruiting, onboarding, and developing maintenance personnel.
  • Track maintenance KPIs, repair costs, and shop performance metrics.
  • Coordinate effectively with fleet operations to ensure equipment availability.

Qualifications

  • 5+ years of tractor-trailer maintenance experience.
  • 3+ years of supervisory or shop management experience preferred.
  • Strong knowledge of diesel engines, trailers, brakes, suspension systems, electrical diagnostics, and preventive maintenance programs.
  • Proven ability to lead teams in a fast-paced, 24/7 operation.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to prioritize multiple tasks and manage changing operational demands.
  • Experience with maintenance management software and computerized work order systems.
  • CDL preferred but not required.

What We Offer

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Company-paid training and professional development
  • Advancement opportunities within a growing organization

Why Join Us? This is an excellent opportunity for a motivated maintenance leader who enjoys developing people, improving processes, and keeping a fleet operating at peak performance. You'll play a critical role in the success of our operation while leading a skilled team in a modern, high-volume maintenance environment.

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