Skilled trades job seeker
Danielle Harris
Customer Service & Healthcare Support Professional
Skills & certifications
About
Adaptable service professional with strong communication, active listening, and organizational skills. Experienced in outbound customer calls, inventory tasks, documentation, and direct patient support in fast-paced environments. Brings a positive attitude and a commitment to clear, dependable customer service.
Experience
Emergency Department Sitter / Patient Care Technician
Company
Apr 2019 – Nov 2021
Mountain Community Hospital - Emergency Department Provided direct emergency medical care and monitoring to an average of 12 critically ill patients per shift in a high-volume 30-bed Emergency Services Department. Assisted patients with feeding, proper transfer technique, bathing, dressing, grooming, and accurate documentation of care. Evaluated episodic and acute patient responses in accordance with physician orders, hospital policies, and standard nursing practice. Acted as charge nurse suppor
Certified Nursing Assistant (CNA)
care.
Jun 2016 – Dec 2019
Spring Valley Post-Acute Delivered compassionate daily direct patient care including proper transfers using transfer belts, bathing, dressing, and feeding. Maintained meticulous records of resident care activities and reported changes in patient status promptly.
CNA Student (Clinical Rotation)
Company
Mar 2015 – May 2015
Knolls West Convalescent Hospital Completed 108 clinical hours of direct patient care adhering strictly to standard precautions and OSHA guidelines. Executed proper transfer techniques, resident feeding, personal care, and accurate care documentation.
Sub-Acute Care Technician / CNA
Company
Mar 2013 – Aug 2017
Eastland Subacute & Rehabilitation Performed vital signs measurement, EKGs, basic patient care, and safe patient transportation. Assisted RNs and LVNs by observing, collecting, and reporting critical patient data. Performed specimen collections (sputum, emesis, stool, urine) and provided foley catheter and grooming care. Managed room setup including monitoring equipment, checking patient ID bands daily, and changing drainage containers. -- 1 of 2 --
Warehouse & Assembly Line Associate / Telemarketer (E&S Financial)
Company
Jan 2011 – Jan 2014
Staffmark / Select Staffing / Merge Left, Redlands / Victorville / Hawthorne, CA Managed warehouse inventory, scanning, wrapping, packing, stacking, and loading/unloading shipments. Handled outbound debtor collections calls with clear, professional communication skills at E&S Financial. EDUCATION & CERTIFICATIONS Certified Nurse Assistant (CNA), May 2015, Reach Centers, Inc., Rancho Cucamonga, CA American Heart Association Basic Life Support (BLS) CPR, Jan 2024 High School Diploma June 2014 Sch
Caregiver
Company
Aug 2010 – Dec 2010
In Home Service, Victorville, CA Provided home care assistance including cooking, cleaning, feeding, bathing residents, and running essential errands.
Resume
DANIELLE HARRIS
11757 Nehmens Way, Adelanto, CA 92301 • (762) 329-1589 • danielleharris@mail.heyjobbuddy.com
CAREER OVERVIEW
Dedicated, career-minded healthcare and service professional with a strong drive for excellence and success.
Proven track record in direct patient care, clinical support, and warehouse operations. Highly energetic, adaptable,
and enthusiastic with exceptional listening and interpersonal skills, committed to contributing positively to team goals
and delivering high-quality care.
KEY STRENGTHS
Customer service & patient care oriented
Strong organizational & analytical skills
Adaptive with a wide range of practical skills
Energetic & positive work attitude
Developed active listening & communication skills
Thrives under fast-paced environments
WORK EXPERIENCE
Emergency Department Sitter / Patient Care Technician April 2019 - November 2021
Mountain Community Hospital - Emergency Department
Provided direct emergency medical care and monitoring to an average of 12 critically ill patients per shift in a
high-volume 30-bed Emergency Services Department.
Assisted patients with feeding, proper transfer technique, bathing, dressing, grooming, and accurate
documentation of care.
Evaluated episodic and acute patient responses in accordance with physician orders, hospital policies, and
standard nursing practice.
Acted as charge nurse support in the Emergency Department to streamline workflows and maintain standards of
care.
Certified Nursing Assistant (CNA) June 2016 - December 2019
Spring Valley Post-Acute
Delivered compassionate daily direct patient care including proper transfers using transfer belts, bathing,
dressing, and feeding.
Maintained meticulous records of resident care activities and reported changes in patient status promptly.
Sub-Acute Care Technician / CNA March 2013 - August 2017
Eastland Subacute & Rehabilitation
Performed vital signs measurement, EKGs, basic patient care, and safe patient transportation.
Assisted RNs and LVNs by observing, collecting, and reporting critical patient data.
Performed specimen collections (sputum, emesis, stool, urine) and provided foley catheter and grooming care.
Managed room setup including monitoring equipment, checking patient ID bands daily, and changing drainage
containers.
-- 1 of 2 --
CNA Student (Clinical Rotation) March 2015 - May 2015
Knolls West Convalescent Hospital
Completed 108 clinical hours of direct patient care adhering strictly to standard precautions and OSHA guidelines.
Executed proper transfer techniques, resident feeding, personal care, and accurate care documentation.
Caregiver Aug 2010 - Dec 2010
In Home Service, Victorville, CA
Provided home care assistance including cooking, cleaning, feeding, bathing residents, and running essential
errands.
Warehouse & Assembly Line Associate / Telemarketer (E&S Financial) 2011 - 2014
Staffmark / Select Staffing / Merge Left, Redlands / Victorville / Hawthorne, CA
Managed warehouse inventory, scanning, wrapping, packing, stacking, and loading/unloading shipments.
Handled outbound debtor collections calls with clear, professional communication skills at E&S Financial.
EDUCATION & CERTIFICATIONS
Certified Nurse Assistant (CNA), May 2015, Reach Centers, Inc., Rancho Cucamonga, CA
American Heart Association Basic Life Support (BLS) CPR, Jan 2024
High School Diploma June 2014
Scholars for Adult School, Victorville, CA
REFERENCES
Barbara Wright, RN
Spring Valley Post-Acute Phone: (760) 686-1896
Dominique Dobbs, LVN
Eastland Subacute & Rehabilitation Phone: (760) 332-4887
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