Skilled trades job seeker
Jaeloni Mackey
Certified Nursing Assistant
Skills & certifications
About
Friendly and dependable professional with experience in healthcare support, behavioral services, and customer-facing retail and food service. Strong communication, customer service, teamwork, and organizational skills, with the ability to manage multiple responsibilities in fast-paced environments. Authorized to work in the United States for any employer.
Experience
Certified Nursing Assistant
Company
Sep 2025 – Present
Provided professional, respectful, and compassionate assistance to individuals with a variety of needs. Communicated clearly with patients, families, and healthcare team members to ensure concerns and needs were addressed. Managed multiple responsibilities in a fast-paced environment while prioritizing tasks based on immediate needs. Maintained accurate documentation and demonstrated strong attention to detail. Provided emotional support while maintaining a calm, patient, and professional approa
Behavioral Technician
Worked effectively as part of a team to provide consistent, high-quality service and support.
Jun 2022 – Jul 2025
Built positive relationships with clients through effective communication, patience, and active listening. Adapted communication styles to meet the needs of individuals from diverse backgrounds. Collaborated with professionals and team members to achieve goals and provide consistent support. Maintained accurate records and documented daily activities and outcomes with attention to detail. Responded calmly and professionally to challenging situations and changing needs. Managed multiple responsib
Cashier
Company
May 2020 – Jun 2022
McDonald’s Greeted customers, took orders, and processed cash and card transactions accurately. Provided friendly customer service and helped resolve routine customer questions. Worked with team members to maintain efficient service in a fast-paced environment. Followed workplace procedures and maintained a clean, organized service area.
Online Order Picker
Company
Oct 2019 – Jan 2020
Kohl’s Picked and gathered merchandise for online customer orders with attention to accuracy. Located items, checked order details, and prepared merchandise for the fulfillment process. Stayed organized while completing order-picking tasks in a time-sensitive retail environment.
Resume
JAELONI MACKEY
1559 Del Norte Dr, Corona, CA 92879 • (458) 213-4521 • jaelonimackey@mail.heyjobbuddy.com
SUMMARY
Friendly and dependable professional with experience in healthcare support, behavioral services, and customer-
facing retail and food service. Strong communication, customer service, teamwork, and organizational skills, with the
ability to manage multiple responsibilities in fast-paced environments.
Authorized to work in the United States for any employer.
WORK EXPERIENCE
Certified Nursing Assistant September 2025 - Present
Provided professional, respectful, and compassionate assistance to individuals with a variety of needs.
Communicated clearly with patients, families, and healthcare team members to ensure concerns and needs were
addressed.
Managed multiple responsibilities in a fast-paced environment while prioritizing tasks based on immediate needs.
Maintained accurate documentation and demonstrated strong attention to detail.
Provided emotional support while maintaining a calm, patient, and professional approach.
Worked effectively as part of a team to provide consistent, high-quality service and support.
Behavioral Technician June 2022 - July 2025
Built positive relationships with clients through effective communication, patience, and active listening.
Adapted communication styles to meet the needs of individuals from diverse backgrounds.
Collaborated with professionals and team members to achieve goals and provide consistent support.
Maintained accurate records and documented daily activities and outcomes with attention to detail.
Responded calmly and professionally to challenging situations and changing needs.
Managed multiple responsibilities while maintaining organization, reliability, and professionalism.
Cashier May 2020 - June 2022
McDonald’s
Greeted customers, took orders, and processed cash and card transactions accurately.
Provided friendly customer service and helped resolve routine customer questions.
Worked with team members to maintain efficient service in a fast-paced environment.
Followed workplace procedures and maintained a clean, organized service area.
Online Order Picker October 2019 - January 2020
Kohl’s
Picked and gathered merchandise for online customer orders with attention to accuracy.
Located items, checked order details, and prepared merchandise for the fulfillment process.
Stayed organized while completing order-picking tasks in a time-sensitive retail environment.
EDUCATION
Bachelor of Arts in Psychology
University of California, Riverside, Riverside, CA
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Associate of Arts in Communication
Norco College
SKILLS
Customer Service
Communication
Team Collaboration
Organization
Data Collection
HIPAA Awareness
Attention to Detail
CERTIFICATIONS & INFORMATION
Certified Nursing Assistant (CNA)
Basic Life Support (BLS) Certification
CPR Certification
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